COVID-19 Update at Carling Volvo

We understand this is an unsettling time as the COVID-19 situation is rapidly changing and is now present within our own community.
As such we are closely monitoring developments with respect to the spread of the virus, and our priority remains the safety of our employees, customers, and our community.
As a valued customer, we are committed to supporting all your automotive needs – during these uncertain times.
We remain fully operational and are taking every necessary step to ensure you continue to receive the service you rely on in the safest manner possible.

Additional Hygiene and Enhanced Cleaning Procedures

  • All service vehicles will be wiped down and sanitized before being returned to
    our customers.
  • All touchpoints such as door handles, restroom doors, rails, showroom doors,
    tables, all in-dealership surfaces and employee desks are being regularly wiped
    and sanitized.
  • Additional sanitizers and sanitizing stations have been made available
    throughout the dealership.
  • All service personnel will wear rubber gloves when working on vehicle interiors

Dealership Meetings

  • We will be restricting in-person meetings across locations, instead, using
    conferencing and virtual sessions.

Maintaining appropriate social distancing

  • No physical contact, 6-foot rule, limit interaction.

Facilitating Employee Absence

  • We are instructing employees to stay home and see a doctor if they have the
    following symptoms: fever, cough, difficulty breathing, diarrhea, and/or
    symptoms associated with the common cold. Our company will require an employee to be removed from the workplace if they have knowingly been exposed.

Corporate Travel

  • All employee corporate travel has been suspended until further notice.

Personal Travel

  • While this is a personal matter we have suggested to all employees to carefully
    review all personal travel plans and weigh the risks and benefits of travel at this

Making It Easier Than Ever to Deliver Your Automotive Needs
In order to make doing business with us as safe and convenient as possible, we urge our customers to take advantage of the following enhanced features… not only today but as an on-going course of business:

  • On-Demand Pick-up & Delivery – need to service your vehicle? Save the trip, we are delighted
    to pick-up and deliver your vehicle, at no extra charge*.
  • Detail Cleans – looking at a thorough cleaning and disinfecting of your ride? We’ll come to you
    and do an interior cleaning and sanitizing. It’s fast, it’s convenient and you’ll have that new car
    feel again!