Service & Parts
Call 1-800-263-0475 to speak to an agent. Your complimentary Volvo Roadside Assistance membership starts the moment you receive your new Volvo. Coverage continues through the new car warranty period, and is extended to cars covered by Certified Pre-Owned and Volvo Mechanical Breakdown Protections warranties.
Benefit from complimentary roadside services during your warranty period 24 hours a day, 7 days a week.
Even after your warranty has expired, your vehicle is still eligible for Tow for Life. In the event of vehicle disablement, we will arrange to have your car towed to the nearest authorized Volvo retailer within a 50-km radius.¹ No registration is required, simply call your customer support team to request a tow.
Available on cars under new car warranty, CPO warranty, and Volvo Extended mechanical Breakdown protection warranty.2
In the event of an emergency, we’ll arrange a tow to the nearest Volvo retailer. You can press the On-Call button or the SOS button to access services. Boost service, spare tire service, vehicle lock-out service and fuel delivery are included.
If your Volvo becomes disabled due to mechanical failure more than 80 km from home, you will be reimbursed up to a total of $1,000 for local meals and lodging, vehicle rental, and commercial transportation to your destination. If the disablement is less than 80 km from home you will be reimbursed up to a max. of $100 towards alternative transportation.
We believe our drivers deserve the highest form of vehicle protection available today. The Volvo Customer Support and Roadside Assistance team is available to you around the clock, 7 days a week. Call 1-800-263-0475 to speak to an agent.
(613) 729-2222
Call Now1622 Carling Avenue • Ottawa, ON K2A 1C5
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